Plan your visit
Wardrobe
To avoid bumping into objects in the museum environment, it is not allowed to bring bags into the museum or carry jackets on your arm. There are lockers on the ground floor of the museum where you can secure your belongings. No coins are needed. Small bags are allowed inside.
Unfortunately, we do not have the facility to store suitcases. The nearest storage lockers are located at Stockholm Central Station. There are two sizes of lockers. The small locker is 27x34 centimeters, and the large one is 27x72 centimeters. Please note that there is a limited number of lockers available.
Studded shoes are not permitted in the museum
Studded shoes are not allowed indoors, as the old building floors are quickly worn down by the cleats.
Food and beverages
It is not allowed to bring food and beverages into the museum. If you wish to eat, you are warmly welcome to Hallwylska Restaurant and Bar, located in the museum courtyard, serving food and drinks. Hallwylska Restaurant closes during the fall and re-opens in the spring, with the exception of the Christmas buffet, and its daily opening hours may differ from the museum's opening hours. The restaurant offers a wide selection, including vegan options on the menu.
For menu details and opening hours, please visit the restaurant's website.
Accessibility
There is no elevator in the museum. To visit the exhibitions and join the guided tours you need to go up some stairs.
Folding chairs
In the museum's cloakroom, folding chairs are available to borrow during your visit.
About accessibility in the museum
Stroller
For safety reasons, strollers are not allowed inside the museum. The nearest location for securing strollers is at Norrmalmstorg, where bicycles are typically locked as well.
Changing room
At the moment, we do not have a baby changing facility.
Find your way around the museum
The museum has five floors, with two of them open to visit without a guided tour. Please feel free to use our museum map. If you would like to visit more of the museum's five floors, you are welcome to book one of our daily tours.
Pets
Only guide- and service dogs are allowed inside the museum.
Photography
You are more than welcome to take photos in our exhibitions, and share them on social media. However, tripods and selfie sticks are not allowed for safety reasons. For commercial photography, please contact the museum for availability and pricing information.
Wi-fi
We offer free wi-fi to our visitors. Username and password can be found in the museum's entrance.
Lost and found
Lost items are kept at the cashier's or in the office. Please contact the museum if you believe you have forgotten something.
Contact for general questions
08-402 30 99 (Monday-Friday 9.00-12.00) or e-mail us at bokning@hallwylskamuseet.se.